Terms & Conditions

1. Acceptance of Terms

By accessing or using QUANTRON IT LLP ("the Platform"), operated by QUANTRON IT LLP ("Company", "we", "us"), you agree to be bound by these Terms and Conditions. If you do not agree, you may not use the Platform.

2. User Registration & Accuracy

You agree to provide true, accurate, current, and complete information during the registration process and to update such information to keep it accurate and current. Providing false or misleading information may result in immediate suspension or termination of your account without notice.

3. Description of Service

QUANTRON IT LLP is an online subscription-based multi-tenant SaaS platform that provides team-based organization management, including user management, payment tracking, meeting scheduling, in-app messaging, and AI-powered assistance. The Platform is offered exclusively as a digital subscription service. No physical products are sold through this platform.

4. User Accounts

• You must be at least 18 years of age to create an account.
• You are responsible for maintaining the security of your account credentials.
• One person may not maintain more than one account per organization.
• You are responsible for all activities that occur under your account.
• You must notify us immediately of any unauthorized use of your account.

5. No Warranty

The Platform and all materials, information, and services provided through it are provided on an "as is" and "as available" basis. The Company makes no warranties, express or implied, regarding the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on the Platform for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and use of the Platform is entirely at your own risk and discretion.

6. Subscription & Payments

• Subscription fees are billed as per the plan selected by the organization administrator.
• All fees are quoted in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
• Payments are processed securely through PhonePe or other authorized payment gateways.
• You agree to pay all applicable charges, fees, and taxes associated with your use of the Platform.
• Failure to pay fees on time may result in suspension or termination of access.
• All transactions on the Platform create a legally binding contract between the parties involved.
• We reserve the right to change pricing with 30 days advance notice.

7. Acceptable Use

You agree not to:

• Use the Platform for any unlawful purpose or in violation of any applicable law.
• Attempt to gain unauthorized access to the Platform or other users' accounts.
• Upload or transmit viruses, malware, or any harmful code.
• Use the Platform to send spam, unsolicited messages, or fraudulent content.
• Resell or redistribute the Platform without written consent.

8. Intellectual Property

The Platform, including its design, layout, code, text, images, logos, features, and documentation, is the proprietary intellectual property of QUANTRON IT LLP. All rights are reserved. Users do not acquire any IP rights by using the Platform.

Copying, reproducing, duplicating, selling, or distributing any part of the Platform — including but not limited to its design, layout, source code, text, or images — without prior written consent from QUANTRON IT LLP is strictly prohibited and may result in legal action under applicable Indian law. Unauthorized use of this Platform may give rise to a claim for damages and/or constitute a criminal offence.

9. Data Ownership

You retain ownership of all data you submit to the Platform. We do not claim ownership of your content. By using the Platform, you grant us a limited license to process your data solely for the purpose of providing the service.

Each organization's data is stored in isolated databases. We do not share data between organizations or with third parties, except as required by law.

10. Third-Party Links

The Platform may contain links to third-party websites or services. These are provided for your convenience only. Third-party websites are governed by their own terms and privacy policies. We are not responsible for the content, accuracy, or practices of any third-party website.

11. Service Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted access. The Platform may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will provide reasonable notice for planned maintenance.

12. Limitation of Liability

To the maximum extent permitted by law, QUANTRON IT LLP shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Platform. Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.

13. User Indemnification

You agree to indemnify, defend, and hold harmless QUANTRON IT LLP, its directors, officers, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising out of or related to your use of the Platform, your violation of these Terms, or your violation of any rights of a third party.

14. Force Majeure

QUANTRON IT LLP shall not be liable for any failure or delay in performing its obligations under these Terms due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemic, government actions, power outages, internet service disruptions, or any other force majeure event.

15. Termination

We may suspend or terminate your access to the Platform if you violate these Terms. Upon termination, your right to use the Platform ceases immediately. You may request export of your data within 30 days of termination. After 30 days, your data may be permanently deleted.

16. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in New Delhi, India. All concerns, questions, or disputes must be first communicated to our support team via email or phone for amicable resolution before initiating legal proceedings.

17. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or in-app notification. Continued use of the Platform after changes constitutes acceptance of the updated Terms.

18. Contact

For questions about these Terms, contact us at: support@quantron.in