Terms & Conditions

Last updated: May 2026

1. Acceptance of Terms

By accessing or using the QUANTRON IT LLP platform at quantron.in ("the Platform"), operated by QUANTRON IT LLP, a Limited Liability Partnership registered in India under the LLP Act, 2008, having its principal place of business at Ranchi, Jharkhand, India ("Company", "we", "us"), you agree to be bound by these Terms and Conditions. If you do not agree, you may not use the Platform.

These Terms constitute a legally binding agreement between you ("Organization Administrator" / "Business Partner" / "User") and QUANTRON IT LLP.

2. Who We Are — QUANTRON IT LLP vs. Your Business

QUANTRON IT LLP is a technology provider (SaaS platform). When you subscribe, we provision a dedicated deployment of our platform for your business. You ("Organization Administrator") operate that deployment independently under your own brand and are solely responsible for your members, content, sessions, and compliance obligations toward your end-users.

QUANTRON IT LLP is not a party to any agreement between you and your end-users. Your members contract with you, not with QUANTRON IT LLP. You are responsible for maintaining your own Terms, Privacy Policy, and Refund Policy for your members.

3. User Registration & Accuracy

You agree to provide true, accurate, current, and complete information during the registration and KYC verification process and to keep such information up to date. Providing false or misleading information may result in immediate suspension or termination of your account without notice or refund.

4. Description of Service

QUANTRON IT LLP is an online subscription-based multi-tenant SaaS platform. We provide Organization Administrators with dedicated technology infrastructure including:

  • User and member management (up to 10 hierarchy levels)
  • Subscription and payment tracking
  • Meeting and session scheduling
  • In-app messaging and notifications
  • AI-powered assistance (Qura AI)
  • Event management and ticketing

QUANTRON IT LLP does not manufacture, list, sell, or ship any physical products. The Platform is offered exclusively as a digital software service. All deliverables are provided electronically via the internet.

5. User Accounts

  • You must be at least 18 years of age, as required by the Indian Contract Act, 1872.
  • You are responsible for maintaining the security and confidentiality of your account credentials.
  • One organization may not maintain more than one active account per registered entity.
  • You are responsible for all activities conducted under your account.
  • You must notify us immediately at quantronv2@gmail.com of any unauthorized use of your account.

6. No Warranty

The Platform is provided on an "as is" and "as available" basis. QUANTRON IT LLP makes no warranties, express or implied, regarding the accuracy, timeliness, performance, completeness, or fitness for a particular purpose of the Platform or its contents. Your use of the Platform is entirely at your own risk.

7. Subscription & Payments

  • Subscription fees are billed as per the plan selected by the Organization Administrator.
  • All fees are quoted in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
  • Payments are processed through authorised payment gateways compliant with RBI guidelines under the Payment and Settlement Systems Act, 2007.
  • You agree to pay all applicable charges, fees, and taxes associated with your subscription.
  • Failure to pay fees on time may result in suspension or termination of access.
  • All transactions on the Platform constitute a legally binding contract between you and QUANTRON IT LLP.
  • We reserve the right to change pricing with 30 days advance notice.

8. Acceptable Use

You agree not to:

  • Use the Platform for any unlawful purpose or in violation of any applicable Indian law.
  • Attempt to gain unauthorized access to the Platform, its servers, or other users' accounts.
  • Upload or transmit viruses, malware, or any harmful code.
  • Use the Platform to send spam, unsolicited messages, or fraudulent content.
  • Resell or redistribute the Platform or its credentials without prior written consent from QUANTRON IT LLP.

9. Intellectual Property & Copyright

The Platform and all its contents — including but not limited to its design, layout, source code, text, images, logos, features, branding, and documentation — are the exclusive intellectual property of QUANTRON IT LLP, protected under the Copyright Act, 1957 and the Information Technology Act, 2000. All rights are reserved. Users do not acquire any intellectual property rights by using the Platform.

Copying, reproducing, duplicating, reverse engineering, selling, or distributing any part of this Platform — including but not limited to its design, layout, source code, text, or images — without prior written consent from QUANTRON IT LLP is strictly prohibited. Such actions may attract civil liability and constitute a criminal offence under Sections 63–65 of the Copyright Act, 1957 and Section 66 of the IT Act, 2000, carrying penalties including imprisonment of up to 3 years and/or monetary fines.

10. Data Ownership

You retain ownership of all data submitted by you and your organization to the Platform. QUANTRON IT LLP does not claim ownership of your content. By using the Platform, you grant us a limited license to process your data solely for the purpose of providing the service.

Each organization's data is stored in isolated databases. QUANTRON IT LLP does not share data between organizations or with third parties, except as required by applicable law.

11. DPDP Act 2023 Compliance

QUANTRON IT LLP acts as a Data Fiduciary under the Digital Personal Data Protection Act, 2023 (DPDP Act) with respect to data collected from Organization Administrators and portal users. We are committed to:

  • Collecting data only for specified, lawful purposes
  • Obtaining and honouring data principal consent
  • Implementing appropriate technical and organisational security measures
  • Providing a grievance redressal mechanism (see Section 17)
  • Erasing data upon withdrawal of consent or upon the purpose being served

12. Third-Party Links

The Platform may contain links to third-party websites or services. These are provided for convenience only. QUANTRON IT LLP is not responsible for the content, accuracy, or practices of any third-party website. Access to third-party sites is governed by their own terms and privacy policies.

13. Service Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted access. The Platform may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will provide reasonable advance notice for planned maintenance.

14. Limitation of Liability

To the maximum extent permitted by applicable Indian law, QUANTRON IT LLP shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Platform. Our total aggregate liability shall not exceed the amount paid by you in the 12 months preceding the claim.

15. User Indemnification

You agree to indemnify, defend, and hold harmless QUANTRON IT LLP, its designated partners, officers, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising out of or related to your use of the Platform, your violation of these Terms, or your violation of any rights of a third party.

16. Force Majeure

QUANTRON IT LLP shall not be liable for any failure or delay in performing its obligations under these Terms due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemic, government actions, power outages, internet service disruptions, or any other force majeure event.

17. Termination

We may suspend or terminate your access to the Platform if you violate these Terms. Upon termination, your right to use the Platform ceases immediately. You may request export of your organization data within 30 days of termination. After 30 days, your data may be permanently deleted.

18. Governing Law & Jurisdiction

These Terms are governed by the laws of India, including the Indian Contract Act, 1872, the Information Technology Act, 2000, the Consumer Protection Act, 2019, the LLP Act, 2008, and the Digital Personal Data Protection Act, 2023. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Ranchi, Jharkhand, India. Both parties agree to first attempt amicable resolution through email at quantronv2@gmail.com before initiating legal proceedings.

19. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or in-app notification. Continued use of the Platform after changes constitutes acceptance of the updated Terms.

20. Grievance Officer

In accordance with the IT Act, 2000 and the DPDP Act, 2023, the Grievance Officer for QUANTRON IT LLP is:

Name: Raj Ranjan
Designation: Designated Partner, QUANTRON IT LLP
Address: Ranchi, Jharkhand, India
Email: quantronv2@gmail.com
Response Time: Acknowledgment within 48 hours; resolution within 30 days.

21. Contact

For questions about these Terms, contact us at: quantronv2@gmail.com